Kwa-Zulu Natal

Customer Service
Training Programme
Sept
Oct
Nov
  Dec
Venue/Area
  
 Customer Care      6-7    Durban
 Customer Service Excellence  2-4      8-10  Durban
 Telephone Skills          Durban
 Frontline Skills  8-9        Durban

Financials
Training Programme
Sept
Oct
Nov
  Dec
Venue/Area
  
 Finance for Non Financial Managers      17-19    Durban
           
           

Interpersonal Skills
Training Programme
Sept
Oct
Nov
  Dec
Venue/Area
  
 Creative Problem Solving  10-11        Durban
 Assertive Communication Skills  15-16        Durban
 Interpersonal & Communication Excellence      12-14    Durban
 Time & Stress Management    6-7      Durban
 Dealing with Conflict  22-23        Durban

Management & Leadership
Training Programme
Sept
Oct
Nov
  Dec
Venue/Area
  
 Leading People  29-1 Oct  13-15      Durban
 Negotiating for Results          Durban
           

Office Administration
Training Programme
Sept
Oct
Nov
  Dec
Venue/Area
  
 Business Writing Skills  10-11  20-21      Durban
 Office Professional    27-29      Durban
 Report Writing  12  22      Durban
 Telephone Skills          Durban

Human Resource / People Management
Training Programme
Sept
Oct
Nov
  Dec
Venue/Area
  
 Moderator Training        4-5  Durban
 Managing Performance  17-18        Durban
 Train-the-trainer      24-26    Durban  
 Conducting Assessments  17-19    3-5    Durban

Sales & Sales Management Programs
Training Programme
Sept
Oct
Nov
  Dec
Venue/Area
  
 Negotiating for Results          Durban
           
           

Microsoft End User Training
Training Programme
Sept
Oct
Nov
  Dec
Venue/Area
  
 Excel 2003:Workshop 1: Formulas & Functions  1,16        Durban
 Excel 2003: Workshop 2: data lists & macros  2, 23        Durban
 Excel 2003: workshop 3: Pivot tables & charts  9, 30        Durban
 Excel 2007:Workshop 1: Formulas & Functions  3        Durban
 Excel 2007:Workshop 2: data lists & macros  10        Durban 
 Excel 2007:Workshop 3: pivot tables & charts  17        Durban